Accesso - Promoting A Safe Return To The Slopes Through Technology

With three-quarters of mountain travelers ready to travel to their favorite slopes, ski resorts around the world are preparing safe, modified experiences for guests to return to once again. NSAA’s recently released “Ski Well, Be Well” reopening guidelines illustrate what many industry insiders already know: that ski slopes automatically have the built-in benefit of physical distancing in the great outdoors and standard gear that can act as a face covering. However, these elements of built-in security change quite a bit once guests return indoors to escape the cold.

accesso  is working with attractions around the world to provide a touchless transaction option for guests through its mobile food & beverage (F&B) ordering platform, making a solution available to ski resorts around the world that fulfills one of the NSAA’s top reopening recommendations to stop the spread of germs. The right mobile F&B technology:

  • Promotes physical distancing – Not only does mobile F&B eliminate the need for face-to-face interaction between guests and team members, it also dissipates the worry of long, crowded lines. Once ordered, guests are given a timeframe of when their food will be ready in the dining area, taking any questions or confusion that could lead to over-crowding out of the equation.
  • Increases guest satisfaction – Research shows that 92% of customers enjoy mobile ordering, as it offers a unique opportunity for improved order accuracy and less time spent waiting. Using accesso's mobile ordering technology, these benefits are readily available to guests, allowing them more time on the slopes or other resort amenities, rather than waiting in line for their food.
  • Increased guest flexibility – This technology allows guests to order food from the comfort of their room, common areas and even the ski lift. Also enabled with the “Check-In Food” option, guests can submit their order at the bottom of the slope and head to the dining area for a hot, freshly prepared meal.

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