Axess Provides Solutions For Resort Food & Bev'

One system for everything: With the powerful Axess RESORT F&B package, Axess provides a comprehensive solution for the catering and cash register areas in winter sports destinations.

When the ski slopes are at their peak, things are also heating up behind the scenes in the mountain huts: Hundreds of hungry guests stream into the restaurants in a flash – and the staff then face a race against time. The gastronomic processes, from table allocation to order taking to billing, must run smoothly. But this is precisely where the challenge lies: many establishments still work with manual processes or rely on various, poorly integrated systems. This costs time, is stressful, and is a source of error that quickly adds up in a stressful environment.
This is precisely where Axess RESORT F&B comes in. The holistic software and hardware solution that brings structure and order to fragmented food and beverage processes. By bundling processes, capacity is freed up and establishments can concentrate on what matters most – guest service.

A solution that grows from kiosk to mountain hotel

With Axess RESORT F&B, ski resort operators for the first time have a central interface that reliably maps all gastronomic processes - regardless of whether it is a restaurant, a self-service buffet or a kiosk with snacks. Modular hardware and scalable software ensure that the system is perfectly tailored to the individual requirements of the resort and its F&B partners: Axess RESORT F&B RESERVATION , for example, enables digital reservation management. This enables structured table occupancy and an estimate of guest numbers. With Axess HANDHELD, orders can be taken directly at the guest's table and immediately transferred to the system. Billing is done directly with the guest, making the process fast, transparent and efficient. The Axess F&B POS solution is specially designed for use in busy areas, such as buffets or self-service zones, and ensures fast and smooth payment processes. Another element of the digital offering is Axess RESORT CHARGE – a feature that serves as an interface between ski resorts and restaurants. Guests can top up their ski pass with credit and redeem it directly in the resort's huts and restaurants. This creates a flexible way for operators to link special offers or discounts directly to the ski pass. This not only increases convenience for guests but also creates new incentives for stronger customer loyalty.

Real data instead of gut feeling

In addition to operational order management functionality, Axess RESORT F&B provides comprehensive statistics and reports. The analyses of sales and inventory trends are not only practical in day-to-day operations but also provide a sound basis for decision-making for long-term planning efforts.

Multi-currency capability and the ability to manage different tax rates pave the way for cross-border use in international ski resorts. Of particular note is the offline capability, which ensures the system remains operational even in regions with weak network connections.

Future viability through know-how from Austria

As a leading international provider of access solutions, guest management, and ticketing systems for ski resorts, Axess supports its customers worldwide in their digital transformation. Through many years of collaboration with ski resorts, Axess has developed and addressed a deep understanding of the specific challenges in the hospitality sector: With Axess RESORT F&B, ski resort operators receive a powerful tool that goes far beyond traditional point-of-sale systems. The platform combines operational efficiency with data-driven management, thus laying the foundation for a future-proof hospitality operation – even under the unique conditions of the winter season. In an industry where flexibility, speed, and precision are crucial, the Austrian company Axess offers a solution that grows with requirements and provides guests with a noticeably better experience.

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